Cookie Policy

Last updated: January 2024

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our platform, and improving our services.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

  • User authentication and account access
  • Security features and fraud prevention
  • Session management
  • Load balancing and performance optimization

Duration: Session or up to 1 year

Functional Cookies

These cookies allow us to remember your preferences and provide enhanced features:

  • Language and region preferences
  • Dark mode or light mode selection
  • Currency display preferences
  • Customized dashboard layouts

Duration: Up to 2 years

Analytics Cookies

These cookies help us understand how visitors interact with our platform:

  • Page views and navigation patterns
  • Time spent on different sections
  • Error tracking and performance monitoring
  • Feature usage statistics

Duration: Up to 2 years

Marketing Cookies

These cookies track your activity to deliver relevant advertisements:

  • Personalized content recommendations
  • Targeted advertising campaigns
  • Social media integration
  • Conversion tracking

Duration: Up to 1 year

3. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

  • Google Analytics: For website analytics and performance tracking
  • Payment Processors: For secure transaction processing
  • Customer Support: For live chat and support ticket management
  • Security Services: For fraud detection and prevention

4. Managing Your Cookie Preferences

You have several options to manage cookies:

Browser Settings

Most browsers allow you to control cookies through their settings:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • View and delete individual cookies

Our Cookie Consent Tool

When you first visit Smart S9Trading, you'll see a cookie consent banner. You can customize your preferences by selecting which types of cookies you want to accept. You can change these preferences at any time through your account settings.

Impact of Disabling Cookies

Please note that disabling certain cookies may affect your experience on our platform. Essential cookies cannot be disabled as they are necessary for the website to function properly.

5. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you don't want to be tracked. Currently, there is no industry standard for how to respond to DNT signals. We will continue to monitor developments in this area.

6. Mobile Devices

Mobile devices use identifiers similar to cookies. You can manage these through your device settings:

  • iOS: Settings → Privacy → Advertising → Limit Ad Tracking
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of significant changes by posting a notice on our website or sending you an email.

8. Contact Us

If you have questions about our use of cookies, please contact us: